Learn how to enhance your security by enabling two-factor authentication for all users. This article will also cover how to set it up as a user.  



Multi-Factor Authentication (MFA) enables security beyond just email and password by adding an extra layer - a one-time verification code. 


MFA can be enabled from the Account settings and is automatically applied to all users. 


Note: Only users with an admin role can access Account settings. Please, reach out to us if you need to upgrade your user role or add more admins.




Enabling MFA (admins)

By default, MFA is disabled. To enable it, you need an Admin role to access the Account settings. Hence: 


Click on the divisions bar > Settings icon by the account name > 'Security > 'MFA Multi-factor authentication' > 'Enable two factor authentication'

OR

Click on 'Account' from the side navigation bar > ...



Once active, the label 'Enabled' will appear beside the header.


Users will now be required a two-step verification whenever they sign in.



Disabling MFA

To disable an active MFA, you can simply remove it from the same settings.


From 'Account settings' > 'Security' > 'MFA Multi-factor authentication' > 'Remove'





Setting up MFA

If your company requires MFA, you'll need to sign in with your credentials, plus a verification code generated by a TOTP app. 


However, before you can use the authentication app, you'll need to set it up at your first login.



Hence:


  1. Save the QR code in your authentication app

Open the app and scan the QR code you see on the login page.


Note: This may vary from app to app. Please, refer to the app's documentation for details.


  1. Confirm the setup

Copy the code that will be generated in the app and paste the code in the 'Verification code' field.


  1. Submit



Supported authentication apps

Accutics supports any TOPT app. 


If you don't already have one, here are a few we recommend:





Using MFA

After you set up MFA, you'll be asked to enter your credentials and a one-time verification code whenever you sign in.


If you use an app such as 1Password, it may automatically fill in both for you. However, this may not be the case for other apps where you'll need to do it manually.



Hence:


  1. Enter credentials

At the login page, enter your email and password, and click 'Sign in'.


  1. Generate code

Open your authenticator app and generate a code.


  1. Verify

Copy and paste the code into the 'Verification code' field.